• We request you book your picnic at least 5 days in advance. If you have a last minute booking, please call or text for immediate response. We will do our best to accommodate you. There will be a rush fee added. Also please note most food add ons require at least a week notice

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• We set up picnics in Jacksonville Beaches  and surrounding cities if you are further than 15 miles from our home base 32233, there will be a travel fee.

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• 50% non-refundable payment is paid though Venmo,  Zelle, or a credit card.  This is required at time of booking to reserve your date & time.

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• Remainder of payment is due one week (5 days) before your scheduled picnic.

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• If you book less than 7 days before picnic full payment will be due.

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• If you need to reschedule your picnic please contact us 72 hours/3 days before your scheduled picnic. You have to reschedule within 90 days.

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• If booking your picnic with less than 24 hours we will add a 20% rush fee.

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• If you need to edit your reservation you may do so up until the final payment is due one week before.

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• Weather is out of our control, we will be monitoring  it the days leading up to your scheduled picnic.  If needed, we will  reschedule your picnic or set it up indoors. (90 day reschedule window)

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• We do not leave picnics unattended and ask the same of you. We will wait for you to arrive to your picnic.

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• You are responsible for ALL picnic items until we arrive to clean-up. If for some reason you wish to leave early or end your picnic early you must notify us by phone call or text (904) 710-3650 20 minutes in advance.

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• If you are late to your picnic, we will not extend your picnic time. If you are more than 30 minutes late we reserve the right to pack up your picnic and not reschedule or refund you. We may have other picnics we need to go to and can not wait for you to arrive. Please be on time.

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• Damage or Loss of Accessories: Client agrees to exercise all due care in caring for, and preserving the property of The Perfect Picnic Jax inventory. Clients shall remain responsible for all loss or damage to inventory, up to and including actual replacement value for each missing or damaged item per cost. We will collect a fully refundable deposit that will be returned 48 hours after picnic to cover any incidentals. Normal wear will not be charged.

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• We do not offer refunds once payment has been received. If you need to reschedule your picnic you must do it 72 hours before and have 90 days from original date to reschedule.

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• If you decide to cancel/reschedule on day of your picnic rescheduling fee is $100. If you had any food, cake, or fresh florals and we have ordered them this will not transfer to your new picnic date.

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• We do not allow for painting at our picnics. If you wish to paint we offer a painting add on option. If you want to bring your own paint items we can set up a separate area for a fee.